SzondaPhone Kft has served its Clients since 1998, with top-quality telephony-based services backed by state-of-the-art technology.
It’s been over a quarter-century. And, thanks to our Clients and colleagues (as well as the quality we provide), our growth has continued ever since.
Our company is being expanded at the Budapest site as well as nationwide. In 2006, we opened a site in Nyíregyháza, then another one in Miskolc in 2010, increasing the number of our workstations to over 500.
With their relevant knowledge and supportive attitudes, our managers contribute a lot to the constant progress of our company. Almost all of our employees in the “cockpits”, as well as in the back offices, have worked as operators before, so they all have the relevant experience to understand the responsibilities and issues that may await them.
WHY CHOOSE US
SzondaPhone Kft. is among the call and contact centres with the greatest breadth and depth of experience, showcasing one of the largest, most extensive and most reliable portfolios in its category.
Over the years, our company has become a key actor in the Hungarian market: from a small call centre of a few dozen employees to a successful company that receives thousands of inbound calls every day and makes ten million outbound calls each year.
Quality and data privacy are among our key priorities.
We are capable of making the requested headcount available for our Clients within a few days or even a few hours.
In the case of customer service, high flexibility is inevitable. And this takes a company with versatile experience on all levels and with a headcount that enables them to serve all Clients in parallel reliably and at a top-quality level.
In the case of telesales campaigns, the importance of preparedness and appropriate human resources cannot be overlooked. Only a few can process up to 2-300,000 records per month.
Our size and equipment, as well as the attitude and experience of our employees, enable us to fulfil the demands of our Clients in an excellent and accurate manner.