Phone calls are undoubtedly the most effective way of seeking out and contacting your future Clients. This is an interactive and fast communication method, so it will pay off to a great extent.
Our goal is to speak your language: We manage your outbound calls in a professional manner so that you can build fruitful and long-term customer relations through our services.
The research, analysis and management of data and information are the keystones of decision-making, both in the market and administrative sectors. Our company also functions as a background agency for Hungarian media, market and public opinion research, right from the beginning. This is proven by thousands of research projects that have been conducted via phone.
Our professional managers have degrees in Sociology, so they “speak the same language” as the Clients. Our top supervisors have at least ten years experience, and our qualified operators ensure that the data recording process meets strict requirements pertaining to research activities.
Callbacks are managed by our proprietary call centre software. It also sets quotas as per a predefined pattern and prepares statistics. Our polling program is equipped with automatic call allocation software, voice recording options and monitoring functions. The software is capable of displaying and querying even the most complex questionnaires.
Since all of our conversations are recorded, our Clients have the opportunity to listen to everything, whether made by customer service or during data recording or telesales campaigns. We can also provide an online interface for listening.
Our quality assurance team has the opportunity to listen to conversations online in real time or after they have ended. They can instruct operators through messages that will appear on the operators’ screens instantly.
Hírek menüpont legyen Dial-reach, de különüljön el a szalagmenütől (vagyis ne legyen hírek, de legyen egy különálló pont) – itt van a magyar és angol is
The research, analysis and management of data and information are the keystones of decision-making, both in the market and administrative sectors. Our company also functions as a background agency for Hungarian media, market and public opinion research, right from the beginning. This is proven by thousands of research projects that have been conducted via phone.
Our professional managers have degrees in Sociology, so they “speak the same language” as the Clients. Our top supervisors have at least ten years experience, and our qualified operators ensure that the data recording process meets strict requirements pertaining to research activities.
Callbacks are managed by our proprietary call centre software. It also sets quotas as per a predefined pattern and prepares statistics. Our polling program is equipped with automatic call allocation software, voice recording options and monitoring functions. The software is capable of displaying and querying even the most complex questionnaires.
Since all of our conversations are recorded, our Clients have the opportunity to listen to everything, whether made by customer service or during data recording or telesales campaigns. We can also provide an online interface for listening.
Our quality assurance team has the opportunity to listen to conversations online in real time or after they have ended. They can instruct operators through messages that will appear on the operators’ screens instantly.
Magyar